When you open an account, place a bet, or make a payment on 99bb, certain information is shared with us. This page explains in plain English exactly what data is collected, how it is used, and how it is kept secure.
The principles 99bb strictly follows to protect your data
99bb only collects data that is strictly necessary to provide our services. We never ask for unnecessary personal information, and nothing is collected without your knowledge.
256-bit SSL encryption — the same standard used by the world's leading banks. Every piece of data you send or receive on 99bb travels fully encrypted.
99bb never sells your personal data to advertisers or any third party. This is our most fundamental commitment — now, in the future, always.
You have the full right to view, correct, or delete your personal data. Simply contact support and 99bb will action your request as quickly as possible.
99bb uses cookies solely to improve your browsing experience. No tracking cookies are used. You can also disable cookies from your browser settings.
99bb complies with GDPR and international data protection standards. Our data protection practices are regularly audited by the licensing authority.
This Privacy Policy applies to all users of the 99bb website and mobile app. Continued use of the platform constitutes your acceptance of this policy.
99bb ("we", "us") is an internationally licensed online betting and gaming platform. We serve millions of users across Bangladesh and treat their privacy as our highest priority.
This Privacy Policy explains what data we collect, why we use it, how we keep it secure, and what rights you have. We've made a deliberate effort to write it in plain, straightforward language — because a privacy policy isn't just for lawyers, it's for every user.
The bottom line: Your data is safe with 99bb. It is never used beyond what's needed to provide our services, and never sold to anyone.
99bb may collect three types of information — details you provide during registration, data automatically generated while using the platform, and documents submitted for KYC verification.
Important: Full payment card numbers and CVV details are never stored on 99bb's servers. All payment information is processed directly by the payment gateway.
The data we collect is used strictly for defined purposes. Your information is never used for any reason beyond what is listed below.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Phone Number | Account Creation & Login | Contract Performance |
| Date of Birth | 18+ Age Verification | Legal Obligation |
| Identity Document | KYC Verification | Legal Obligation |
| Payment Information | Deposits & Withdrawals | Contract Performance |
| Transaction History | Fraud Prevention & Audit | Legitimate Interest |
| Usage Information | Platform Improvement | Legitimate Interest |
99bb uses multiple layers of security to protect your data — not just on paper, but actively working every single day.
Keep in mind, though — no system on the internet is 100% impenetrable. That's why we also encourage you to take precautions: use a strong password, enable 2FA, and never share your password with anyone.
In the event of a data breach: In the event of any unauthorized access to your data, 99bb will notify you within the legally required timeframe and take all necessary steps.
Cookies are small text files stored in your browser. 99bb uses cookies to make your browsing experience smoother and more enjoyable.
99bb does not use advertising tracking cookies. You can disable cookies from your browser settings at any time, though doing so may affect some features of the site.
You have several important rights regarding your personal data. 99bb respects these rights and works to fulfill them as promptly as possible.
You may request to know what information 99bb holds about you.
You may request corrections to any inaccurate or outdated information.
Where there is no legal obligation to retain it, you may request that your data be deleted.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a commonly used format.
You may object to processing carried out on the basis of legitimate interests.
How to Exercise Your Rights: To exercise any of the rights above support@99bb.bizto send us an email. We typically respond within 30 business days.
99bb may update this Privacy Policy when necessary. For significant changes, advance notice will be sent via SMS to your registered phone number or by email. The "Last Updated" date at the top of this page always reflects the most recent revision.
Your data is kept for as long as your account remains active. After closure, some information may be retained for a limited period to meet legal obligations, then permanently deleted.
For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact us:
Email: support@99bb.biz
Subject: Subject: "Privacy Request" for a faster response.
Live Chat: Chat with us directly in Bangla on the 99bb site — average response time is 2 minutes.
Full transparency on how long each type of data is retained
| Data Type | Reason for Retention | Retention Period | Upon Expiry |
|---|---|---|---|
| Account Information | Service Delivery | For the duration of account activity | Deleted upon request |
| KYC Documents | Legal Obligation | 5 years after account closure | Securely deleted |
| Transaction History | Audit & Compliance | 7 years after account closure | Securely deleted |
| Betting History | Dispute Resolution | 3 years after account closure | Securely deleted |
| Cookie Data | Platform Improvement | Up to 1 year | Deleted automatically |
| Support Chat Logs | To ensure quality of service | 1 Year | Securely deleted |
Your privacy is our top priority. With transparent policies, robust security, and round-the-clock support, 99bb is always here for you.
Frequently Asked Questions About Payments & Transactions